Thank you for visiting and shopping at Paj-x.com. 

Domestic Shipping Policy

Local Shipment processing time

Orders are processed within 1–24 hours in business days of receipt. Orders are not processed or shipped from Wednesday, 6 pm GMT+3 through Friday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

*We will make our best to minimize as possible

Shipping rates and delivery estimates

Shipping charges locally (in Jordan) is fixed 3.00JD

*Free shipping on orders over 60JD.

Delivery within Jordan takes 1-2 business days

*We will make our best to minimize as possible

International Shipping Policy

International Shipment processing time

Orders are processed within 24–48 hours in business days of receipt. Orders are not processed or shipped from Wednesday, 6 pm GMT+3 through Friday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email

*We will make our best to minimize as possible

Shipping rate

Shipping rate is based on the destination country and the weight of the package by Aramex. It will be provided at checkout  

Delivery takes about 7 business days

*We will make our best to minimize as possible  

Customs, Duties, and Taxes

Paj-x.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the ARAMEX. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

PAJ-X.com will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:

1. Call [+962 777909709] 
2. Or alert us at [sales@paj-x.com] 

We will file a claim with the shipping carrier. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.